Cash Dispensing Machine FAQs

FAQ's

What are the services available at the BFC Payments CDM?

Withdrawal, Deposit, Balance Inquiry, Mini Statement, PIN change

What cards can be used on the BFC Payments CDM?

BFC Pay cards are accepted

What is the maximum withdrawal amount per transaction from the BFC Payments CDM?

Maximum withdrawal amount is 500 Bahraini Dinars per transaction

What is the minimum withdrawal amount per transaction from the BFC Payments CDM?

Minimum withdrawal amount is 5 Bahrain Dinars per transaction

What is the maximum deposit amount per transaction on the BFC Payments CDM?

Maximum deposit amount is 500 Bahraini Dinars per transaction

What is the minimum deposit amount per transaction on the BFC Payments CDM?

There is no minimum deposit amount

My card is retained at the BFC Payments CDM while performing a transaction. What should I do?

You can call 1771 1775 or visit your nearest BFC branch and present your CPR and BFC Pay card number to report your problem

On cash withdrawal transaction, amount is drawn from my account but the BFC Payments CDM didn’t dispense the money. What should I do?

You can call 1771 1775 or visit your nearest BFC branch and present your CPR, BFC Pay card number and transaction receipt to report your problem

On cash withdrawal transaction, the amount dispensed was pulled back by the BFC Payments CDM. What should I do?

For security measures, the CDM takes back the cash if the user does not remove it after 30 seconds of dispensing. You can call 1771 1775 or visit your nearest BFC branch and present your CPR, BFC Pay card number and receipt to report your problem

The transaction carried out on the BFC Payments CDM does not reflect on my BFC Payments App. What should I do?

You can call 1771 1775 to report your problem

Are the transactions free of charge?

Cash Withdrawal and Deposit by BFC Pay cardholders and payroll e-wallet holders is free of charge

The BFC Payments CDM did not issue me with a receipt, what do I do?

You can call 1771 1775 or visit your nearest BFC branch and present your CPR and BFC Pay card number to report your problem

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